All custom product are generally being made as soon as possible. However, during the holiday season (November and December) it might take two or more weeks to produce and ship the order after we acquired all necessary information to start production. Please, order on time before the rush period.
If we have committed to produce and ship for you to receive the item on time before the holiday, or any date you requested, we guarantee on-time delivery or we will ship the item by UPS Air Service at our expense to meet our commitment.
If you need the product delivered faster or before the certain date, please ask for the RUSH service. The rush fee will be charged only if the product must be produced and shipped in the course of five business days from the date when the order was completed.
We are shipping by UPS Ground service to all United States (including Alaska and Hawaii). Delivery time depends on how far away are you located from Indiana. Also, as a note: UPS is rolling out Saturday Delivery service to several metro areas.
WE SHIP TO CONTINENTAL U.S.A.
If you want your item shipped to Hawaii or Canada you should ask for the shipping estimate, orders CANNOT be placed online. If they are placed online, we will have to correct shipping charges and ask for additional payment.
In order to list our items at the lowest prices, we do not offer free shipping.
Cost will be determined by the weight, the size of the package(s) and the ZIP code it will be shipped to.
We enabled UPS to send confirmation email when your item is shipped.