We respect your privacy. We value every aspect of our relationship with you, and nothing could be more important to that relationship than maintaining your trust and confidence. We take our responsibility to protect your personal information very seriously.
That is why we would like you to be aware of our policies and procedures for collecting, disclosing, and safeguarding the information that our customers and former customers provide to us.
We collect and use personal information to better serve you. Such collection is done with appropriate notice and consent, along with required filings with data protection authorities, where applicable.
We may collect personal information from you to complete various transactions, such as product orders, information requests, payments.
The types of personal information you provide to us may include contact information, such as your name, address, telephone number, and email address, financial information, such as your credit card number and other unique information, billing information, contact preferences.
If the order was received by phone, the very same day of your credit card transaction, we destroy/shred your credit card information. We keep your order number, your name, address, email address and specifics about the order. We never share your email address with anyone outside our company. We will newer ever sell or volunteer any of your information to anyone.
Payment information is transferred through Pay Pal or Authorize.Net. a leading payment gateways and merchant service providers to accept credit cards safely and securely for our customers.
Authorize.Net and Pay Pal manage the complex routing of sensitive customer information through the electronic credit card processing networks. They adhere to strict industry standards for payment processing, including 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions, industry leading encryption hardware and software methods and security protocols to protect customer information.
Compliance with the Payment Card Industry Data Security Standard (PCI DSS) is checked and guaranteed by CDG Commerce, a secure certificate, verifying the authenticity and currency is posted on our website.
PCI Security Standards are technical and operational requirements set by the PCI Security StandardsCouncil (PCI SSC) to protect cardholder data. The standards apply to all entities that store, process or transmit cardholder data – with requirements for software developers and manufacturers of applications and devices used in those transactions. The Council is responsible for managing the security standards, while compliance with the PCI set of standards is enforced by the founding members of the Council, American Express, Discover Financial Services, JCB, MasterCard and Visa Inc.
Our table pads will be made to your full satisfaction.
Upon delivery and after your inspection, if there is any issue concerning workmanship or materials - we will restore or substitute your pads at no cost to you.
You have the right to ask for repair or replacement of complete pad or any section for any reason that may emerge during your ownership. This right covers material defects or any other issue - even your own negligence. Just call us to request repair and send us your table pad back with included proof of purchase. Replacement will be ship back at our expense
This warranty applies to the original owner. This warranty does not apply to the products in commercial applications. Other legal rights differ by the State you are residing.
You can shop at Heartland Table Pads with confidence. Shopping at Heartland Table Pads is safe. We guarantee that every transaction you make here will be safe. If you gave us your credit card information over the phone, as soon as the credit card went through the payment gateway, we are shredding your credit card information. We never keep your credit card information on our server.
Our website credit card payment processing has PASSED rigorous CDG Commerce Payment Card Industry compliance tests. See the certificates at the bottom of the page. Displayed CDG 360 seals indicate that Heartland Table Pads has taken security steps to protect customer credit card numbers and other sensitive information.
NOTE: Indiana residents will be charged 7% Tax.
We do accept Checks and Cash, too